SUPPORT
Our Website and Services fully comply with GDPR and
do not offend and violate any rights and possessions
of our customers in any way. For more information
please read Section GDPR.
No. Metadata extracted from received photos is
stored in Amazon Storage. Personal data of clients
is stored within businesses` and they should comply
with GDPR regulation.
You receive an API key to activate your account and
enable operating with requests. With the API key,
you also would be able to send requests to Auther
Check from Auther Embedded kit devices.
Users add their data - images - through the API or
enrollment interface (for example, Messenger or
mobile application). With that interface the
customer simply takes a selfie and uploads it into
the Auther Check service. Then the person could be
identified immediately.
Person ID is a unique identification number for a
person 's face, which assigns by clients to the
uploaded image of specific person.
Yes, but this feature solely depends on your
decision and options of providing facial recognition
to your clients.
For now they are: ATM, POS, turnstile, gate,
self-service, e-queue, financial kiosks.
Intel RealSense is a special 3D camera with ability
to do liveness check and 3D scanning of the person's
face. Other cameras won't be able to maintain facial
recognition properly.
The technical characteristics of Up Board computers
fit the requirements of Auther 3D scaner software.
Therefore, the Auther Embedded kit is a complete
hardware product, so there is no need for extra
testing, modifications and updates.
Without connection to the Auther Check, Auther
Embedded kit won`t be able to recognize users` faces
at all. Auther Check service receives the person`s
image from Auther Embedded kit, sends it for
recognition to Amazon service and if images
match, Auther Embedded kit gets a signal that the
person get recognized.
Users are registering in the enrollment interface by
uploading their photo. The photo is sent to and
processed by Amazon Rekognition service. The
biometric data from the picture is stored within the
Amazon database, Auther receives only its unique
Face ID number.
The free plan has no time limits. The plan will be
active until you use the number of requests that are
available in it. As soon as you use the limit, we
will offer you to switch to a paid plan with a
monthly payment and monthly limits.
The plan package includes software for working with
3D cameras (Auther Embedded kit), a request pool for
working with Auther Check Service is included, a
database for storing biometric data of users in
Amazon is included.
This software is designed to work with a 3D Intel
RealSense camera (part of Auther Embedded kit),
which is designed to check liveness and protect
against fraud.
You do not need to pay extra for each request. Each
package includes a pool of prepaid requests. If you
need more requests, change the plan or contact
us.
Each plan has a limited number of user records in
the database, a limit is indicated in the line
"Number of users in DB". If you plan to store more
user data than is suggested in the packages, contact
us.
If you plan to fulfill more requests or want to
install Auther Embedded kit in a larger number of
your devices and the proposed plans do not meet your
needs, please contact us.
At the moment, we support payment by credit or debit
card using the Stripe payment acceptance service. If
you need an invoice for the company, indicate the
details when paying with a card. After registering
an account, you can change the payment method in the
Billing section.
REQUEST FORM
Have more questions?
Aurher offers facial recognition infrastructure and services fully ready for the work. It means no additional installations, developments and purchases. Additionally, you are able to purchase a hardware part as well to make facial recognition even easier and more convenient for your customers.